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ISQI CTFL-UT Exam : ISTQB Certified Tester-Foundation Level - Usability Testing
- Exam Code: CTFL-UT
- Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
- Updated: Oct 02, 2026
- Q & A: 40 Questions and Answers
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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Usability in Software Development Lifecycle | - Usability considerations in design and implementation - Integration of usability in requirements |
| Topic 2: Fundamentals of Usability | - User experience (UX) principles - Usability concepts and definitions - Human factors in software usage |
| Topic 3: Analysis and Reporting | - Defect reporting and UX reporting - Usability metrics (effectiveness, efficiency, satisfaction) - Interpreting usability findings |
| Topic 4: Planning and Designing Usability Tests | - Test objectives and scope definition - Test participants and user profiles - Test scenarios and task design |
| Topic 5: Usability Evaluation Methods | - User observation and feedback methods - Heuristic evaluation - Usability testing approaches (moderated/unmoderated) - Cognitive walkthrough |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question #1
How can the approach for conducting user surveys be summarized best?
- A. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
- B. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
- C. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
- D. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
Correct Answer: D 🗳️
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Question #2
Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
- A. The "analyze"-part
- B. The "iterate"-part
- C. The "design"-part
- D. The "evaluate"-part
Correct Answer: B 🗳️
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Question #3
What's the difference between an informal usability review and an expert usability review?
- A. An informal review only requires one reviewer
- B. An expert usability review is a formal review, not an informal review
- C. No formal usability qualifications are required for an informal usability review
- D. Contrary to an expert review, an informal usability review is based on opinion
Correct Answer: C 🗳️
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Question #4
What is good accessibility?
- A. Good usability regardless of disturbances like bright sunlight, noise or wind
- B. Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
- C. Good usability of a software product on all devices (smart phone, computer, etc.)
- D. Good usability of a software product by people with limited knowledge of the software
Correct Answer: B 🗳️
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