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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Specialist - IP Office Implement & Support Elective Exam |
| Exam Number: | 132-S-916.2 / 132-S-816 |
| Exam Duration: | 90 minutes |
| Exam Price: | $125 USD |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) - IP Office Platform Avaya IP Office Certification Track |
| Certificate Validity Period: | 2 years |
| Exam Format: | Scenario-Based, Multiple Choice, Multiple Response |
| Real Exam Qty: | 60-70 |
| Passing Score: | 70% |
| Recommended Training: | Avaya IP Office Documentation Library Avaya IP Office Implementation and Support Training |
| Exam Registration: | Pearson VUE Registration Avaya Official Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Onsite at Pearson VUE testing centers or online proctored exam |
| Pre Condition: | Recommended: Basic knowledge of IP telephony, networking, and hands-on experience with Avaya IP Office systems; no mandatory prerequisite exams |
| Official Syllabus URL: | https://support.avaya.com/certification/ |
| Section | Weight | Objectives |
|---|---|---|
| Maintenance & Upgrades | 15% | - Log management and monitoring tools - Software updates and system upgrades - Backup and restore procedures |
| Installation & Initial Configuration | 25% | - IP Office Manager installation and usage - System setup and basic configuration - License activation and feature enablement |
| Troubleshooting & Support | 20% | - Fault isolation and diagnostic methods - Alarm handling and system recovery - Common call flow and connectivity issues |
| IP Office System Architecture & Components | 20% | - Networking and connectivity requirements - Hardware platforms and control units - Software editions and licensing model |
| Telephony & User Administration | 20% | - Voicemail and messaging setup - User, extension, and group configuration - Call routing, inbound/outbound rules |
Yes — download the free Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 demo and judge the quality yourself before paying; the whole content goes further than the demo, but the demo shows the style. Purchases include 365 days of free updates delivered by email; renew afterward at 50% off.
Recommended: Basic knowledge of IP telephony, networking, and hands-on experience with Avaya IP Office systems; no mandatory prerequisite exams Eligibility rules change over time, so verify the current requirements on the official page (official 132-S-816 exam page) before registering.
The Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 is Avaya's certification exam for Avaya Specialist - IP Office Implement & Support Elective, at the Specialist level. Related credentials include Avaya Certified Support Specialist (ACSS) - IP Office Platform, Avaya IP Office Certification Track. Prepare efficiently: short review sessions anywhere, mock exams when you have a desk.
The Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 blueprint spans 5 domains — including Telephony & User Administration (20%), Maintenance & Upgrades (15%), Troubleshooting & Support (20%). Tag key points per domain in the PDF version; the complete outline above lists every subtopic.
90 minutes for 60-70 questions. Build pacing with the VCEEngine software engine: repeated timed mock exams make the real clock feel easy.
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The Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 is delivered Onsite at Pearson VUE testing centers or online proctored exam — pick the arrangement that suits you when booking.
$125 USD per attempt, 70% to pass. Each retake costs the full fee, so prepare thoroughly the first time — the 95 practice questions for the 132-S-816 exam at VCEEngine closely simulate the real test.
Which tool facilitates the distribution of Modular Messaging Services on multiple Avaya Messaging Application Servers (MASs)?
Correct Answer: D 🗳️
In all cases, which type of connection must be used between the Message Networking server and the PBX?
Correct Answer: C 🗳️
You are having problems connecting to an Exchange server. Which tool should you use to ensure there are no permanent static routes preventing the correct IP routing to Exchange?
Correct Answer: A 🗳️
Which three are necessary to ensure that the SIP configuration is taking calls? (Choose three.)
Correct Answer: A,D,E 🗳️
A customer asks for details of the number of outgoing calls made by the Modular Messaging (MM) system last week. How would you find this information?
Correct Answer: B 🗳️
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