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CompTIA 220-1202 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. Which of the following is used to apply corporate restrictions on an Apple device?

A) App Store
B) Management profile
C) VPN configuration
D) Apple ID

2. A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?

A) RDP
B) VNC
C) SSH
D) VPN

3. When a corporate laptop is connected to the company network, the laptop is able to reach external websites. However, when the laptop tries to reach any internal websites the following error message appears:
Hmm... Cannot reach this page.
Which of the following should a technician configure?

A) Default gateway
B) Subnet mask
C) DNS settings
D) DHCP

4. A technician is troubleshooting the reason that an application is down. The technician verifies that a service that was running has unexpectedly stopped. The technician tries to manually start the service, but it fails to start. Which of the following is the cause of this issue?

A) The service account needs administrative rights
B) The service is set to automatically start
C) The service account is locked out
D) The service should be set to run under the system account

5. A technician is assisting a user who is growing increasingly frustrated because an application continuously crashes. The technician must coordinate with another department to resolve the issue. Which of the following actions should the technician take to effectively and professionally communicate with the user?

A) Explain the issue and the need for collaboration.
B) Ask the user to submit a formal complaint about the issue.
C) Transfer the user to the next tier.
D) Continue working on the issue independently.

Solutions: