Cisco 642-415 Exam : Unified Communications Architecture and Design

  • Exam Code: 642-415
  • Exam Name: Unified Communications Architecture and Design
  • Updated: Jul 18, 2026
  • Q & A: 61 Questions and Answers

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Cisco 642-415 Exam Syllabus Topics:

SectionObjectives
Quality of Service (QoS) and Network Infrastructure- QoS design for voice and video
  • 1. Traffic classification and marking
    • 2. Bandwidth provisioning considerations
      Call Control and Signaling Architecture- Cisco Unified Communications Manager design
      • 1. Dial plan design concepts
        • 2. Device pools and region configurations
          Cisco Unified Communications Architecture Overview- Unified Communications design principles
          • 1. Scalability and high availability concepts
            • 2. Voice, video, and data convergence considerations
              Voice and Video Endpoint Integration- Endpoint deployment design
              • 1. IP phones and soft clients integration
                • 2. Video conferencing endpoints
                  Security and Survivability- Unified Communications security design
                  • 1. Encryption and secure signaling
                    • 2. SRST and failover mechanisms
                      PSTN and Gateway Design- PSTN connectivity options
                      • 1. Gateway selection and deployment
                        • 2. SIP trunking design considerations

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