Salesforce AP-218 Exam : Net Zero Cloud Accredited Professional

  • Exam Code: AP-218
  • Exam Name: Net Zero Cloud Accredited Professional
  • Updated: Jul 31, 2026
  • Q & A: 47 Questions and Answers

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Salesforce AP-218 Exam Syllabus Topics:

SectionWeightObjectives
Discovery24%- Business requirements gathering
  • 1. Gather ESG and sustainability requirements
    • 2. Define access and output requirements
      - Use case identification and prioritization
      • 1. Identify sustainability use cases
        • 2. Prioritize implementation scenarios
          - Mapping requirements
          • 1. Map use cases to Net Zero Cloud features or third-party systems
            • 2. Define reporting boundaries and data needs
              Design- Analytics and reporting
              • 1. Configure CRM Analytics / Tableau for ESG insights
                - Solution design
                • 1. Decide between standard vs custom solutions
                  • 2. Design Net Zero Cloud user experiences
                    - Data integration planning
                    • 1. Map external data sources to Net Zero Cloud data model
                      Implementation- Data modeling and analytics
                      • 1. Use CRM Analytics for ESG dashboards
                        - Platform configuration
                        • 1. Configure Net Zero Cloud settings
                          • 2. Enable core features for ESG tracking
                            - Emissions and sustainability setup
                            • 1. Configure sustainability targets
                              • 2. Set up emissions forecasting using historical data

                                Salesforce Net Zero Cloud Accredited Professional Sample Questions:

                                1. A Sustainability Manager needs to load in new energy use records into Salesforce. What two things are true about data loading? (2)

                                A) It is not possible to use Data Loader for Energy Use Records
                                B) Use CSV files with the Data Import Wizard and the Data Loader tool
                                C) When using the Data Import Wizard, the client must load different record types separately
                                D) It is important to create a Carbon Footprint before the client loads Energy Use Records
                                E) When using the Data Import Wizard, the column headers must match the API name of the fields


                                2. What are two risks in not tracking and reporting greenhouse gases? (2)

                                A) Product sales may be blocked in Canada
                                B) Loss of contracts with companies tracking scope 2 emissions
                                C) Investors may view non-reporting stocks and companies as riskier
                                D) Customers may choose alternative products that are perceived as better for the environment


                                3. Which data import tool can import up to 50,000 records at a time, and provides a simple interface to specify the configuration parameters, data sources, and the field mappings that map the field names in the import file with the field names in Salesforce? (1)

                                A) Data Importer
                                B) Data Import Wizard
                                C) Data Loader
                                D) Data Loading Wizard


                                4. Which three declarative automation tools can be used to trigger actions? (3)

                                A) API Code
                                B) Apex Triggers
                                C) Process Builder
                                D) Flow Builder
                                E) Workflow Rules


                                5. What three analytics dashboards are included with Net Zero Cloud? (3)

                                A) Sustainability Audit
                                B) Greenhouse Gas Summary
                                C) Climate Action
                                D) Sustainability or Net Zero Cloud
                                E) Business Travel Impact


                                Solutions:

                                Question # 1
                                Answer: B,C
                                Question # 2
                                Answer: B,D
                                Question # 3
                                Answer: B
                                Question # 4
                                Answer: C,D,E
                                Question # 5
                                Answer: A,C,E

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