SAP C_PXSUP_90 Exam : SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

  • Exam Code: C_PXSUP_90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Sep 03, 2026
  • Q & A: 80 Questions and Answers

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SAP C_PXSUP_90 Exam Syllabus Topics:

SectionObjectives
Incident Management Processes- Ticket handling and categorization
- Incident lifecycle and workflow
Escalation and Root Cause Analysis- Root cause analysis techniques
- Escalation procedures and SLA handling
SAP Business All-in-One Support Operations- System monitoring and issue resolution
- Support model and service processes
SAP Solution Manager (ITSM)- Incident and problem management in Solution Manager
- Service desk configuration and usage
Reporting and Continuous Improvement- Incident reporting and analytics
- Process optimization in support operations

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

Question 1

Which of the following tools provides you with a central point of access to Customizing?

A. Object Navigator (SE80)
B. Business Object Browser (SWO2)
C. Repository Information System (SE84)
D. Customizing - Edit Project (SPRO)


Question 2

Which of the following are update types? (Choose two)

A. Global update
B. Local update
C. Synchronious update
D. Overtaker update


Question 3

What should the partner do when it receives a message from a customer end user?

A. Forward the message to SAP and advise the end-user of the current situation.
B. Undertake the support level 1 and 2 tasks of primary support services.
C. Recommend to the end user to wait for the next SAP release.


Question 4

How can you access the keyword documentation in the ABAP Editor?

A. Double-click the keyword
B. Mark the keyword and press F4
C. Mark the keyword and press F1


Question 5

Which information will you find in the system log? (Choose two)

A. Database errors
B. ABAP runtime errors
C. Database locks
D. Error messages of application programs


Solutions:

Question 1
Answer: D
Question 2
Answer: B,C
Question 3
Answer: B
Question 4
Answer: C
Question 5
Answer: A,B

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