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| Certification Vendor: | Huawei |
|---|---|
| Exam Name: | Huawei Certified ICT Professional - Contact Center V2.0 |
| Exam Number: | H11-848 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60-70 |
| Available Languages: | Chinese, English |
| Exam Price: | 200 USD |
| Exam Format: | Drag and Drop, Scenario-based Questions, Multiple Choice |
| Certificate Validity Period: | 3 years |
| Passing Score: | 600/1000 |
| Related Certifications: | HCIE-Contact Center HCIA-Contact Center |
| Recommended Training: | Huawei Authorized Learning Partners |
| Exam Registration: | Pearson VUE Registration Huawei Talent Online |
| Exam Way: | Onsite at Pearson VUE test centers / Online proctored |
| Pre Condition: | HCIA-Contact Center certification recommended; no mandatory prerequisite |
| Official Syllabus URL: | https://e.huawei.com/en/talent/certification |
| Section | Weight | Objectives |
|---|---|---|
| Server Hardware and Management | 15% | - Server Operation and Maintenance - MM Management Software Usage - E6000 Server Hardware Overview |
| eSpace U2990 Contact Center System | 40% | - Service Principles and Workflows - Networking Architecture and Functions - Hardware Components and Boards - Fault Diagnosis and Troubleshooting - System Configuration and Deployment |
| iWeb Reporting System | 20% | - Report Configuration and Management - Fault Location and Maintenance - System Principles and Functions |
| CTI Advanced Applications | 25% | - CTI System Architecture - Advanced Feature Configuration - Integration with Third-party Systems |
Yes — download the free Huawei HCIP-Contact Center V2.0 demo and judge the quality yourself before paying; the whole content goes further than the demo, but the demo shows the style. Purchases include 365 days of free updates delivered by email; renew afterward at 50% off.
HCIA-Contact Center certification recommended; no mandatory prerequisite Eligibility rules change over time, so verify the current requirements on the official page (official H11-848 exam page) before registering.
The Huawei HCIP-Contact Center V2.0 is Huawei's certification exam for HCIP-Contact Center V2.0, at the Professional level. Related credentials include HCIA-Contact Center, HCIE-Contact Center. Prepare efficiently: short review sessions anywhere, mock exams when you have a desk.
The Huawei HCIP-Contact Center V2.0 blueprint spans 4 domains — including CTI Advanced Applications (25%), iWeb Reporting System (20%), eSpace U2990 Contact Center System (40%). Tag key points per domain in the PDF version; the complete outline above lists every subtopic.
90 minutes for 60-70 questions. Build pacing with the VCEEngine software engine: repeated timed mock exams make the real clock feel easy.
Yes:
After any course, consolidate the knowledge with the 0 practice questions for the Huawei HCIP-Contact Center V2.0 — every answer expert-verified.
Our system emails the Huawei HCIP-Contact Center V2.0 material automatically right after purchase — about a minute; click the link, sign in, and use the engine immediately, with 24/7 help if nothing arrives within 2 hours. If you unfortunately fail the corresponding H11-848 exam within 60 days of purchase, you're welcome to a full refund: upload your failed result — a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam — and we handle it within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. We also recommend an alternative: exchange for two equal-value products free.
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The Huawei HCIP-Contact Center V2.0 is delivered Onsite at Pearson VUE test centers / Online proctored — pick the arrangement that suits you when booking.
200 USD per attempt, 600/1000 to pass. Each retake costs the full fee, so prepare thoroughly the first time — the 0 practice questions for the H11-848 exam at VCEEngine closely simulate the real test.
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