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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. A rapidly growing company in a competitive labor market has been paying above-market wages. To better align base salaries to the market median, the company is considering a change. Which plan helps keep the firm above the current market?

A) Maintain current salaries while introducing flextime, telecommuting, job sharing, and other family-friendly benefits.
B) Introduce salary cuts with a profit-sharing plan that awards the same percentage to all employees.
C) Offer increased incentives while implementing a salary freeze until the competitive market catches up.
D) Create new base salaries by establishing different compensation plans for different organizational levels.

2. Which is a component of a total rewards system?

A) Career development
B) Company profitability
C) Agile IT systems
D) Organization reputation

3. Which of the following would be the most effective first step for the HR representative to present for the manager?

A) The manager and the HR representative should schedule one-on-one meetings with each ofthe team members individually to better understand the workplace dynamics.
B) The manager should relocate his or her of the to be able to work on-site and betterunderstand the working dynamic.
C) During the next team meeting, the manager should join virtually to remind staff members ofthe organizational values.
D) The manager should design and implement a performance improvement plan for the maleteam members to improve overall morale.

4. The HR manager is asked to develop a sales incentive plan. What should he do first?

A) Develop an incentive program with monetary as well as nonmonetary sales incentives.
B) Analyze the current sales performance of individual stores and associates, and benchmark it against market data for other retail stores.
C) Communicate the new sales incentive plan to associates and address their questions and concerns.
D) Conduct a series of sales trainings to increase the product knowledge and sales abilities of the associates.

5. Six months later, you have a promising human resources manager on board, and the India of the seems to be running smoothly. However, as expected, there are some minor challenges with communication between the two of thes. What would be the most effective practice to adopt to improve daily communications?

A) A daily 15-minute status call at a time that is convenient for both time zones
B) Institute regular video conference calls for all virtual meetings
C) A reminder to the US location to use clear language in emails and eliminate the use of slang
D) Training provided at both locations regarding customs of the other culture-India culture training at the US location and American culture training at the Chennai location.

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