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Salesforce Slack-Admn-201 Exam : Salesforce Certified Slack Administrator
- Exam Code: Slack-Admn-201
- Exam Name: Salesforce Certified Slack Administrator
- Updated: Sep 27, 2026
- Q & A: 212 Questions and Answers
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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enabling Slack Success | 15% | - Adoption strategy and best practices - Analytics and usage measurement - Optimization and training |
| Topic 2: App Administration | 10% | - Integration management - Workflow Builder usage - App installation and configuration |
| Topic 3: Fundamentals | 9% | - Workspace and organization settings and dashboards - Slack paid plan features - User roles and responsibilities |
| Topic 4: Channel and User Group Administration | 28% | - User group creation and administration - Channel types and management - Archiving and deletion policies |
| Topic 5: Workspace Administration | 9% | - Workspace visibility and configuration - Workspace creation and approval process - Multi-workspace architecture design |
| Topic 6: Security | 15% | - Data protection and retention policies - Security governance and compliance - Audit and monitoring |
| Topic 7: User Lifecycle Management | 14% | - User provisioning methods - Authentication and access control - Guest account management |
Salesforce Certified Slack Administrator Sample Questions:
Question #1
Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?
- A. Provide additional learning and host a Slack day.
- B. Ask the Sales team to react with :eyes: when they have read a message.
- C. Identify the most active members and ask them to post more in public channels.
- D. Instruct Sales managers to use more @channel's and @here's in their announcements.
Correct Answer: A 🗳️
Explanation: Only visible for VCEEngine members. You can sign-up / login (it's free).
Question #2
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)
- A. Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect DMs are disabled.
- B. Alpha Corp users can DM any Beta Corp users that are in the same Slack Connect channels as they are.
- C. Workspace Admins can give access to specific Alpha Corp users to DM with Beta Corp.
- D. Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.
Correct Answer: A 🗳️
Explanation: Only visible for VCEEngine members. You can sign-up / login (it's free).
Question #3
You're a Workspace Owner introducing Slack to your organization for the first time.
In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week.
What's the best way to determine the winner?
(Select the best answer.)
- A. View the Channels tab in the Slack analytics dashboard.
- B. Install a custom bot in each channel to count all messages.
- C. Export messages from your workspace to view message data offline.
- D. View the Members tab in the Slack analytics dashboard.
Correct Answer: D 🗳️
Explanation: Only visible for VCEEngine members. You can sign-up / login (it's free).
Question #4
A finance team wants to nominate a team member to be a Slack Workspace Admin.
Which team member's prior experience would make them the optimal candidate for this role?
(Select the best answer)
- A. The candidate encourages Slack etiquette in channels and frequently answers Slack-related questions from colleagues. They provide feedback to the current Workspace Admins on Slack settings and policies at the company.
- B. The candidate relies on Slack in their day-to-day role and frequently asks the IT team questions about Slack features.
- C. The candidate worked closely with the finance team to set up and request Slack Connect channels with external partners. They also helped design the process for approving Slack Connect channel requests at the company.
- D. The candidate has experience creating custom integrations to improve the onboarding process for the company's new hires.
Correct Answer: A 🗳️
Explanation: Only visible for VCEEngine members. You can sign-up / login (it's free).
Question #5
Your company wants to add outside consultants onto a project in Slack.
They are not allowed to set up their own Slack workspace, and your company is security-focused.
What is your best course of action?
- A. Invite the consultants as Multi-Channel Guests, and create a private channel for the consultants and the project team.
- B. Create a new channel for the project, and add the consultants to the project channel as Single-Channel Guests.
- C. Create a new workspace for external collaboration, and add the consultants as members.
- D. Add the consultants to the project channel as Multi-Channel Guests with a six-month expiration date.
Correct Answer: B 🗳️
Explanation: Only visible for VCEEngine members. You can sign-up / login (it's free).
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