Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills : 77-731 Exam

  • Exam Code: 77-731
  • Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
  • Updated: Oct 13, 2026
  • Q & A: 35 Questions and Answers

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About Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills : 77-731 Exam Questions

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Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

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Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

  • The MOS 2016 exam format incorporates multiple projects.
  • MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.

Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016

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Microsoft 77-731 Exam Syllabus Topics:

SectionObjectives
Manage Outlook Data and Settings- Use backup and export features
- Configure data files and archiving
- Manage folders and mailbox structure
Manage Messages- Organize and manage messages
- Compose and send email messages
- Use search and categorize emails
- Apply rules and filters
Manage Outlook Environment- Configure mail accounts and profiles
- Customize Outlook settings and options
- Navigate Outlook interface efficiently
Manage Schedules- Schedule meetings and invites
- Create and manage calendar appointments
- Configure reminders and recurrence
Manage Contacts and Tasks- Track task progress and updates
- Create and manage contacts
- Create and assign tasks

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