IBM 000-M42 Exam : IBM Lotus Sametime Unified Telephony Basic Tech Sales Mas v1

  • Exam Code: 000-M42
  • Exam Name: IBM Lotus Sametime Unified Telephony Basic Tech Sales Mas v1
  • Updated: Aug 05, 2026
  • Q & A: 40 Questions and Answers

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IBM 000-M42 Exam Syllabus Topics:

SectionObjectives
Architecture and Components- System architecture
  • 1. Telephony integration layer
    • 2. Sametime client and server components
      Product Overview- IBM Lotus Sametime Unified Telephony positioning
      • 1. Core capabilities and messaging value
        • 2. Unified communications fundamentals
          Deployment and Integration- Integration scenarios
          • 1. Collaboration platform integration
            • 2. Enterprise telephony systems integration
              Features and Functionality- Unified telephony features
              • 1. Voice, presence, and messaging integration
                • 2. Call control and softphone capabilities
                  Sales and Positioning- Sales mastery concepts
                  • 1. Competitive differentiation
                    • 2. Customer value propositions

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