Microsoft 070-123 Exam : Planning, Implementing and Maintaining a Software Asset Management (SAM) Program

  • Exam Code: 070-123
  • Exam Name: Planning, Implementing and Maintaining a Software Asset Management (SAM) Program
  • Updated: Sep 14, 2026
  • Q & A: 75 Questions and Answers

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Microsoft 070-123 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Software Asset Management Fundamentals15-20%- Business Value of SAM
  • 1. Compliance Benefits
  • 2. Risk Mitigation
  • 3. Cost Optimization
- SAM Concepts and Definitions
  • 1. SAM vs. IT Asset Management (ITAM)
  • 2. Key SAM Terminology
  • 3. What is SAM
Topic 2: SAM Tools and Technologies10-15%- Volume Activation Tools
  • 1. Multiple Activation Key (MAK)
  • 2. Key Management Service (KMS)
- Microsoft System Center
  • 1. Operations Manager
  • 2. Configuration Manager Integration
- Microsoft Assessment and Planning (MAP) Toolkit
  • 1. Discovery and Assessment
  • 2. Reporting Capabilities
Topic 3: Maintaining and Optimizing a SAM Program20-25%- Continuous Improvement
  • 1. Technology Updates
  • 2. Best Practice Adoption
  • 3. Process Refinement
- Audit and Reconciliation
  • 1. Internal Audit Processes
  • 2. License Reconciliation
  • 3. Vendor Audit Response
- Monitoring and Reporting
  • 1. Cost Optimization Reporting
  • 2. Compliance Reporting
  • 3. Dashboard Implementation
Topic 4: Implementing a SAM Program25-30%- Training and Communication
  • 1. Change Management
  • 2. End User Awareness Training
  • 3. Admin Training
- Processes and Procedures
  • 1. Onboarding New Software
  • 2. Retirement and Uninstall Procedures
  • 3. Software Request and Approval Workflows
- Deployment Planning
  • 1. Tool Selection and Deployment
  • 2. Migration Strategies
  • 3. Testing and Pilot Programs
- Data Collection and Management
  • 1. License Management Databases
  • 2. Data Quality Assurance
  • 3. Discovery Tools
Topic 5: Planning a SAM Program25-30%- Develop SAM Policies
  • 1. Usage Policies
  • 2. Software Procurement Policies
  • 3. Compliance Policies
- Determine Roles and Responsibilities
  • 1. Executive Sponsorship
  • 2. SAM Team Structure
  • 3. SAM Roles (SAM Manager, Tool Administrator)
- Define Scope and Objectives
  • 1. Goal Setting
  • 2. Scope Definition
  • 3. Key Performance Indicators (KPIs)
- Assess Current State
  • 1. Existing Infrastructure Analysis
  • 2. Gap Analysis
  • 3. Stakeholder Identification

Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program Sample Questions:

Question #1

You are implementing a SAM program. You need to identify the minimum set of data required to reconcile software licenses.
Which two types of data should you collect? (Choose two.)

  • A. The proof of license ownership.
  • B. The number of processors in each server.
  • C. The purchase date of the hardware.
  • D. The total number of employees in the organization.
  • E. The number of software installations.
Reveal Solution  Discussion  0

Correct Answer: A,E  🗳️

Question #2

Your customer wants to ensure that they are always eligible for the latest version of Microsoft software. Which program should you recommend they include in their licensing agreement?

  • A. Software Assurance
  • B. TechNet Subscription
  • C. True-up
  • D. Microsoft MSDN
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

You are a licensing specialist. Your customer has 500 desktops. The desktops need to be replaced. The customer wants to standardize the desktops to run Microsoft Windows XP Professional and Microsoft Office Professional 2003. The customer does not want to activate any of the 500 desktops. You need to recommend the most appropriate licensing solution. What should you recommend?

  • A. Acquire licenses and Software Assurance through a retail channel.
  • B. Acquire licenses and Software Assurance through a volume licensing agreement.
  • C. Acquire licenses through an Original Equipment Manufacturer (OEM). Add Software Assurance.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

A customer buys Windows 11 Pro but wants to run Windows 10 Pro on their older hardware. This is permitted under which right?

  • A. Secondary use rights
  • B. Transfer rights
  • C. Re-imaging rights
  • D. Downgrade rights
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

When should a SAM plan be reviewed and updated?

  • A. Only when a new CEO is hired.
  • B. Every 10 years.
  • C. Never, once it is written.
  • D. Annually or when significant organizational changes occur.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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