Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program : 070-123 Exam

  • Exam Code: 070-123
  • Exam Name: Planning, Implementing and Maintaining a Software Asset Management (SAM) Program
  • Updated: Sep 14, 2026
  • Q & A: 75 Questions and Answers

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Microsoft 070-123 Exam Syllabus Topics:

SectionWeightObjectives
SAM Tools and Technologies10-15%- Microsoft System Center
  • 1. Operations Manager
  • 2. Configuration Manager Integration
- Microsoft Assessment and Planning (MAP) Toolkit
  • 1. Discovery and Assessment
  • 2. Reporting Capabilities
- Volume Activation Tools
  • 1. Multiple Activation Key (MAK)
  • 2. Key Management Service (KMS)
Implementing a SAM Program25-30%- Deployment Planning
  • 1. Testing and Pilot Programs
  • 2. Tool Selection and Deployment
  • 3. Migration Strategies
- Training and Communication
  • 1. End User Awareness Training
  • 2. Admin Training
  • 3. Change Management
- Processes and Procedures
  • 1. Retirement and Uninstall Procedures
  • 2. Software Request and Approval Workflows
  • 3. Onboarding New Software
- Data Collection and Management
  • 1. Discovery Tools
  • 2. Data Quality Assurance
  • 3. License Management Databases
Planning a SAM Program25-30%- Develop SAM Policies
  • 1. Software Procurement Policies
  • 2. Usage Policies
  • 3. Compliance Policies
- Assess Current State
  • 1. Gap Analysis
  • 2. Existing Infrastructure Analysis
  • 3. Stakeholder Identification
- Determine Roles and Responsibilities
  • 1. SAM Team Structure
  • 2. SAM Roles (SAM Manager, Tool Administrator)
  • 3. Executive Sponsorship
- Define Scope and Objectives
  • 1. Scope Definition
  • 2. Key Performance Indicators (KPIs)
  • 3. Goal Setting
Software Asset Management Fundamentals15-20%- Business Value of SAM
  • 1. Risk Mitigation
  • 2. Compliance Benefits
  • 3. Cost Optimization
- SAM Concepts and Definitions
  • 1. What is SAM
  • 2. SAM vs. IT Asset Management (ITAM)
  • 3. Key SAM Terminology
Maintaining and Optimizing a SAM Program20-25%- Continuous Improvement
  • 1. Technology Updates
  • 2. Best Practice Adoption
  • 3. Process Refinement
- Monitoring and Reporting
  • 1. Dashboard Implementation
  • 2. Cost Optimization Reporting
  • 3. Compliance Reporting
- Audit and Reconciliation
  • 1. License Reconciliation
  • 2. Internal Audit Processes
  • 3. Vendor Audit Response

Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program Sample Questions:

Question #1

A SAM assessment reveals that 20% of installed software is never used. What action provides the most immediate ROI?

  • A. Buying more storage.
  • B. Training users on how to use that software.
  • C. Upgrading the software to the latest version.
  • D. Initiating a software harvesting process to re-allocate or cancel those licenses.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

You are performing a SAM audit. You find that a server has 2 physical processors, each with 8 cores. If you are licensing SQL Server by Core, how many core licenses are required?

  • A. 2
  • B. 8
  • C. 16
  • D. 32
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

An organization has no central software procurement. This is a sign of which SAM maturity level?

  • A. Standardized
  • B. Dynamic
  • C. Rationalized
  • D. Basic
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

Which document outlines who is responsible, accountable, consulted, and informed for SAM tasks?

  • A. Business Case
  • B. Product List
  • C. RACI Matrix
  • D. SAM Optimization Model
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

A company uses Microsoft 365. How is this typically licensed?

  • A. Per User
  • B. Per Server
  • C. Per Device
  • D. Per Processor
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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