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Microsoft 070-123 Exam Syllabus Topics:
| Section | Weight | Objectives |
| SAM Tools and Technologies | 10-15% | - Microsoft System Center
- 1. Operations Manager
- 2. Configuration Manager Integration
- Microsoft Assessment and Planning (MAP) Toolkit
- 1. Discovery and Assessment
- 2. Reporting Capabilities
- Volume Activation Tools
- 1. Multiple Activation Key (MAK)
- 2. Key Management Service (KMS)
|
| Implementing a SAM Program | 25-30% | - Deployment Planning
- 1. Testing and Pilot Programs
- 2. Tool Selection and Deployment
- 3. Migration Strategies
- Training and Communication
- 1. End User Awareness Training
- 2. Admin Training
- 3. Change Management
- Processes and Procedures
- 1. Retirement and Uninstall Procedures
- 2. Software Request and Approval Workflows
- 3. Onboarding New Software
- Data Collection and Management
- 1. Discovery Tools
- 2. Data Quality Assurance
- 3. License Management Databases
|
| Planning a SAM Program | 25-30% | - Develop SAM Policies
- 1. Software Procurement Policies
- 2. Usage Policies
- 3. Compliance Policies
- Assess Current State
- 1. Gap Analysis
- 2. Existing Infrastructure Analysis
- 3. Stakeholder Identification
- Determine Roles and Responsibilities
- 1. SAM Team Structure
- 2. SAM Roles (SAM Manager, Tool Administrator)
- 3. Executive Sponsorship
- Define Scope and Objectives
- 1. Scope Definition
- 2. Key Performance Indicators (KPIs)
- 3. Goal Setting
|
| Software Asset Management Fundamentals | 15-20% | - Business Value of SAM
- 1. Risk Mitigation
- 2. Compliance Benefits
- 3. Cost Optimization
- SAM Concepts and Definitions
- 1. What is SAM
- 2. SAM vs. IT Asset Management (ITAM)
- 3. Key SAM Terminology
|
| Maintaining and Optimizing a SAM Program | 20-25% | - Continuous Improvement
- 1. Technology Updates
- 2. Best Practice Adoption
- 3. Process Refinement
- Monitoring and Reporting
- 1. Dashboard Implementation
- 2. Cost Optimization Reporting
- 3. Compliance Reporting
- Audit and Reconciliation
- 1. License Reconciliation
- 2. Internal Audit Processes
- 3. Vendor Audit Response
|
Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program Sample Questions:
A SAM assessment reveals that 20% of installed software is never used. What action provides the most immediate ROI?
- A. Buying more storage.
- B. Training users on how to use that software.
- C. Upgrading the software to the latest version.
- D. Initiating a software harvesting process to re-allocate or cancel those licenses.
Reveal Solution
Discussion
You are performing a SAM audit. You find that a server has 2 physical processors, each with 8 cores. If you are licensing SQL Server by Core, how many core licenses are required?
Reveal Solution
Discussion
An organization has no central software procurement. This is a sign of which SAM maturity level?
- A. Standardized
- B. Dynamic
- C. Rationalized
- D. Basic
Reveal Solution
Discussion
Which document outlines who is responsible, accountable, consulted, and informed for SAM tasks?
- A. Business Case
- B. Product List
- C. RACI Matrix
- D. SAM Optimization Model
Reveal Solution
Discussion
A company uses Microsoft 365. How is this typically licensed?
- A. Per User
- B. Per Server
- C. Per Device
- D. Per Processor
Reveal Solution
Discussion