Oracle 1Z1-456 Exam : Oracle Fusion Customer Relationship Management 11g Sales Essentials

  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: Sep 05, 2026
  • Q & A: 133 Questions and Answers

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Opportunity Management- Sales Methods and Opportunity Configuration
  • 1. Configure Opportunity Management
    • 2. Describe Sales Methods
      • 3. Define References and Competitors
        Forecasting- Forecasting Configuration and Execution
        • 1. Run Forecast Processes
          • 2. Define Lookups, Profile Options, and Configuration Activities
            • 3. Describe Forecasting Options
              Core CRM Configuration- Sales Foundation Concepts
              • 1. Lead Management Basics
                • 2. Common CRM Configuration
                  Territory Management- Territory Setup and Maintenance
                  • 1. Describe Lookups, Profile Options, and Dimensions
                    • 2. Manage Synchronization and Schedulable Processes
                      • 3. Define Configuration Activity
                        - Sales Territory Design
                        • 1. Define Sales Territories

                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                          Question 1

                          A sales manager has create a lead and assigned the lead to sales resources. The manager wants to allow resources to view and update the data on the lead, excluding lead owner-and team membership-related details.
                          Identify the privilege option to restrict the resource from updating the lead owner and team membership details.

                          A. resource with Full access
                          B. resource with Read-Only access
                          C. resource with Edit access
                          D. resource with Admin access
                          E. resource with Append access


                          Question 2

                          A customer has Implemented Oracle Fusion sales and the sales team in the company wants to convert the qualified lead into a sales opportunity.
                          Identify the correct prerequisite to convert a lead into an opportunity.

                          A. lead with sales account and assessment data
                          B. lead with sales account and revenue lines
                          C. lead with sales account and sales methodology
                          D. lead with sales account and primary product
                          E. lead with assessment data and primary product


                          Question 3

                          There are four product lines in your sales organization. Each product has two subcategories.
                          Identify the product dimension attributes used for the definition of the territory structure.

                          A. Dimension Parameters
                          B. Dimensions, Dimension Parameters, and Dimension Members
                          C. Dimensions
                          D. Dimension Members
                          E. Dimensions and Dimension Parameter


                          Question 4

                          You are asked to define lookup that provides the ability to define a reference set of values based on a lookup code. Select the lookup type that you should choose for this scenario.

                          A. Value-Enabled lookup
                          B. Common lookup
                          C. Standard lookup
                          D. Set-Enabled lookup
                          E. Value Set


                          Question 5

                          You are the CRM administrator of a now project to revitalize the Lead Assignment Manager rules to ensure the proper salesperson is getting assigned based on new geographies and current workloads.
                          Select the three Fusion Assignment Manager components that should be part of your process to plan the configuration of Assignment Manager.

                          A. Dynamic Assignment
                          B. Assignment Criteria
                          C. Business Objects
                          D. Resources
                          E. Schedules
                          F. Attributes


                          Solutions:

                          Question 1
                          Answer: C
                          Question 2
                          Answer: A
                          Question 3
                          Answer: D
                          Question 4
                          Answer: D
                          Question 5
                          Answer: B,D,F

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