Oracle Fusion Customer Relationship Management 11g Sales Essentials : 1Z1-456 Exam

  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: Sep 05, 2026
  • Q & A: 133 Questions and Answers

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Accounts and Contacts Management20%- Customer data sharing and security
- Create and manage accounts
- Manage contacts and relationships
Topic 2: Oracle Fusion Sales Overview15%- Key sales functionality
- Architecture and components
- Navigation and user interface
Topic 3: Forecasting and Territory Management20%- Forecast adjustments and reviews
- Define territories and assignment rules
- Quota management
- Create and submit forecasts
Topic 4: Lead and Opportunity Management25%- Opportunity creation and tracking
- Competitor and reference management
- Lead qualification and conversion
- Sales processes and stages
Topic 5: Sales Analytics and Integration15%- Basic integration concepts
- Data import/export
- Sales reports and dashboards
Topic 6: Configuration and Setup5%- Profile options
- Lookup types and values

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

Question 1

The sales manager has accidentally created -several custom fields with incorrect data types. Identify the correct set of steps to be performed to correct the Field types for the new custom fields.

A. Rename the fields, save, and create new fields with thecorrect field types.
B. Delete the fields and recreate the Fields.
C. Modify the custom fields with correct Field types.
D. Remap the fields to the correct field types.
E. Rename the fields, save, and go back and change the field types.


Question 2

Your company has recently implemented Oracle Fusion sales. In order to help prevent data loss or corruption, the company has decided to export and store data separately from the system. You have been asked to configure and run the export process.
Identify the two steps that will be part of your process.

A. After the export process is complete, access the files from the Oracle Web Server.
B. Label the Export Process ID in a natural language way so that other employees can easily determine the export job's intended function.
C. After the Initial export, apply a new date filter on the existing export map to create an incremental export.
D. After the export process is complete, set the files to FTP automatically to a separate server.
E. Combine multiple view objects into a single export process.


Question 3

Which statement correctly describes the delete options that are available for lookup types at the customization level?

A. Deleting a lookup type is possible in system customization levels, but not in user or Extensible customization levels.
B. Deleting a lookup type is possible in user,Extensibleand system customization levels.
C. Deleting a lookup type is possible in User customization levels, but not in extensible or system customization levels.
D. Deleting a lookup type is possible in user and Extensible customization levels, but not in system customization levels.
E. Deleting a lookup type is possible in Extensible customization levels, but in user or system customization levels.


Question 4

An opportunity is limited to remain in particular sales; for example, 20 days. If the opportunity exceeds this limit, the opportunity is considered as____________.

A. Inactive
B. Saturated
C. Outdated
D. Lost
E. Stalled


Question 5

Select two criteria that must be met for salespeople to submit their forecasts.

A. forecast before forecast due date
B. forecast past territory freeze date
C. forecast past forecast due date
D. territory freeze date past forecast due date
E. forecast before territory freeze date


Solutions:

Question 1
Answer: A
Question 2
Answer: B,C
Question 3
Answer: C
Question 4
Answer: D
Question 5
Answer: A,B

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