ServiceNow CIS-EM Exam Syllabus Topics:

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-event-management-blueprint.pdf

What skills are measured by the ServiceNow CIS-EM Exam?

The CIS-EM certification is for anyone who plans, designs, develops, deploys, implements, or administers Event Management. This certification requires you to have hands-on experience with the functionality of the product. You will have to know how to create and manage events, event templates, and event categories; how to set up event subscriptions; and how to use event reports to analyze event data. The CIS-EM certification also covers configuring the Zendesk integration and the Salesforce integration.

The ServiceNow Certified Implementation Specialist Event Management exam measures the following skills:

• Implement automation using a workflow trigger or a web service callout action to send an email notification to a user. (This objective may be new.)
• Understand the ServiceNow event management process, including event types and the workflow that processes event data.
• Create, update, and test event-based automation.
• Create, update, and test event-based rules that automate processes. Create, update, and test event-based workflows.
• Create, update, and test event-based custom objects and fields.
• Create integration between ServiceNow and an external application using web services. (This objective may be new.)

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Who is this ServiceNow CIS-EM Exam for?

The ServiceNow CIS-EM Exam is designed for individuals who are responsible for the implementation and support of the Event Management module in ServiceNow. Candidates should have an understanding of event management concepts and the ability to install, configure, and maintain the Event Management module. This exam tests a candidate's knowledge of event management concepts and their ability to implement, administer, and troubleshoot events using ServiceNow. Simulator experience involves tests involving entries using cross platform real time RPC (Remote Procedure Call). Discount processing variables use interpreted RE arch word assembling static math, so it's advisable to avoid converting flow formulas into dynamic automatically programs yourself either all VC square which are also covered in our CIS-EM Dumps.

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What are the prerequisites for the ServiceNow CIS-EM Exam

ServiceNow Certified Implementation Specialist Event Management certification is an intermediate-level certification. It is designed for experienced implementation specialists who have completed the ServiceNow Certified Implementation Specialist Configuration and Administration, or equivalent, and have at least one year of experience in implementing ServiceNow applications.