Salesforce Plat-UX-101 Exam : Salesforce Certified Platform User Experience Designer

  • Exam Code: Plat-UX-101
  • Exam Name: Salesforce Certified Platform User Experience Designer
  • Updated: Oct 24, 2026
  • Q & A: 168 Questions and Answers

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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Information Architecture12%- Designing site maps and navigation structures
- Creating effective labeling and categorization systems
Topic 2: Salesforce Lightning Design System13%- Applying SLDS components and patterns
- Identifying the purpose and resources of SLDS
Topic 3: Interaction Design14%- Defining user flows and interactions
- Designing effective page layouts
- Creating wireframes and prototypes
Topic 4: Visual Design11%- Applying Salesforce Lightning Design System (SLDS)
- Designing responsive and mobile-friendly interfaces
Topic 5: UX Fundamentals16%- Identifying user interface design principles
- Describing the user-centered design process
- Understanding accessibility standards and guidelines
Topic 6: Discovery13%- Determining business needs and user needs
- Identifying customer experience objectives and goals
- Analyzing existing user experiences and identifying gaps
Topic 7: Configuration and Customization10%- Understanding declarative customization options for UX
- Configuring Lightning pages and apps for optimal UX
Topic 8: Testing11%- Planning and conducting usability testing
- Analyzing testing results and making recommendations

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

A UX Designer wants to use the Salesforce Lightning Design System (SLDS) to create consistent user interfaces across Cloud Kicks' various platforms. On which three platforms could the designer use SLDS resources?

  • A. AWS, Aura, iOS
  • B. Azure, Visual Studio, NET
  • C. Heroku, Visualforce, Android
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

A Sales team is having trouble interacting with Contact records in Sales Cloud. They cannot find the information they need, and many of the visible record fields are not relevant to sales activities. On top of that, they complain the page load time is very long. Which approach should be recommended to improve their experience?

  • A. Run the Salesforce Optimizer App to identify fields not in use.
  • B. Implement In-App Guidance to help users focus on the most important fields.
  • C. Move all unused fields to a separate section at the bottom of the page.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for VCEEngine members. You can sign-up / login (it's free).

Question #3

A UX Designer wants to adopt scalability and consistency by no longer hard-coding values in designs, such as hex values for colors and pixel values for spacing. What should be used or created to leverage named entities that apply design attributes to components and applications?

  • A. Design Tokens
  • B. Design Patterns
  • C. Utility Classes
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

Cloud Kicks' Sales team needs In-App Guidance for key functions and processes so they can maximize their time. In which way should a UX Designer customize the Salesforce Help Menu to meet this request?

  • A. Create a docked prompt based on new feature rollouts.
  • B. Provide links to external resources, such as training videos or a company dictionary
  • C. Show a site map of all the content.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

A UX Designer wants to conduct customer interviews as part of discovery research. Which best practice should be followed while conducting these interviews?

  • A. Engage in a friendly and informal way.
  • B. Analyze findings in the moment.
  • C. Ignore vague or general answers.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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