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Salesforce Sales-Con-201 Exam : Salesforce Certified Sales Cloud Consultant
- Exam Code: Sales-Con-201
- Exam Name: Salesforce Certified Sales Cloud Consultant
- Updated: Sep 28, 2026
- Q & A: 228 Questions and Answers
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Practical Application of Sales Cloud Expertise | 33% | - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Leverage Campaigns and integration tools - Configure Products, Price Books, Quotes, and multi-currency settings - Build end-to-end sales processes from Lead to Close |
| Topic 2: Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI |
| Topic 3: Consulting Practices | 14% | - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption - Project management and delivery lifecycle |
| Topic 4: Implementation Strategies | 15% | - Align sales processes with organizational goals - Plan deployment and post-implementation improvements - Translate business requirements and KPIs into Sales Cloud solutions |
| Topic 5: Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Topic 6: Data Management | 15% | - Manage data governance and maintenance - Ensure data quality and scalability - Data migration and integration considerations |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Question #1
Universal Containers is using Collaborative Forecasts and wants to show sales reps their individual numbers for opportunities they are predicted to win based on amounts for all forecast categories over the next quarter. What should a consultant recommend to meet this requirement?
- A. Add the Forecast Summary component to the page.
- B. Enable Cumulative Forecast Rollups.
- C. Use a formula field based on the forecast category.
Correct Answer: C π³οΈ
Question #2
Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories. What should the consultant recommend?
- A. Assign a role for each manager in the user role hierarchy.
- B. Include the Forecast Manager field on the Account page layout.
- C. Assign a Forecast Manager to each region.
Correct Answer: C π³οΈ
Question #3
Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned. Which solution should the consultant recommend when CK sets up the new account process?
- A. Add the user to a separate role at the lowest level of the role hierarchy.
- B. Assign the Modify All Data permission to the user.
- C. Place the user in 4 separate role at the highest level! of the role hierarchy.
Correct Answer: A π³οΈ
Question #4
Cloud Kicks wants existing sales reps to adopt the new Sales Cloud implementation quickly and reduce resistance to change. What should the consultant recommend as part of the rollout strategy?
- A. A change management plan including training, communication, and executive sponsorship
- B. Immediate mandatory usage with no training
- C. A single email announcement with no follow-up
Correct Answer: A π³οΈ
Question #5
The Sales Cloud implementation at Cloud Kicks (CK) is now live. End user training is complete.
IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process. What should the consultant do?
- A. Conduct a knowledge transfer with the admin.
- B. Recommend that the admin attend Salesforce instructor-led training.
- C. Suggest that CK purchase a support agreement.
Correct Answer: A π³οΈ
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