Salesforce Strategy-Designer Exam : Salesforce Certified Strategy Designer

  • Exam Code: Strategy-Designer
  • Exam Name: Salesforce Certified Strategy Designer
  • Updated: Jul 22, 2026
  • Q & A: 230 Questions and Answers

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Salesforce Strategy-Designer Exam Syllabus Topics:

SectionWeightObjectives
Value Design32%- Define challenge statements aligned to business and user needs
- Establish success metrics and value outcomes
- Analyze organizational dynamics and external influences
- Apply ethical and value-centered design principles
Leveraging Adjacent Roles and Skills19%- Lead cross-functional decision-making processes
- Align solution strategies with organizational goals
- Integrate research, design, and business strategy practices
- Collaborate with designers, technologists, and business leaders
Tools and Artifacts23%- Use strategy design frameworks and artifacts
- Map user needs to Salesforce platform capabilities
- Assess desirability, feasibility, and viability
- Select appropriate research and co-creation methods
Intangible Deliverables26%- Create organizational alignment and shared vision
- Communicate vision and strategic direction
- Facilitate collaboration across teams
- Build stakeholder relationships and influence

Salesforce Certified Strategy Designer Sample Questions:

1. What is the frist step of the App Lifecycle?

A) Plan Release
B) Build Release
C) Test Release
D) Develop
E) Test


2. Limiting the solution space by establishing the approach and creating a filtered and well limited-plan allows for greater opportunities to discover and explore.

A) FALSE
B) TRUE


3. The following question is an example of which of these phases in the process of Strategy Research? "How might we make customers feel excited instead of frustrated during the waiting period for the delivery of our monthly magazine?"

A) Idea Generation
B) Project Research
C) Craft of Key insights
D) Challenge Framing


4. Which of the following are common Environmental, Societal and Governance, also known as ESG, metrics?

A) Planet, Prosperity, Perfection
B) Planet, People, Prosperity
C) People, Performance, Politics
D) Profit, Planet, Partners


5. Customer Support reps should be brought into brainstorming sessions during the Idea Generation phase because they have extensive customer/user knowledge.

A) FALSE
B) TRUE


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: B

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