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Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2 Exam
- Exam Code: 3000-2
- Exam Name: ACSS Small and Medium Enterprise (SME) Communications
- Updated: Sep 28, 2026
- Q & A: 103 Questions and Answers
About Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2 Exam Questions
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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SME Communications Solutions Overview | - Avaya SME portfolio architecture and components - IP Office and SMB communication fundamentals |
| Topic 2: Maintenance and Troubleshooting | - System upgrades and patch management - Fault isolation and diagnostics |
| Topic 3: Advanced Features and Applications | - Voicemail and unified messaging - Contact handling and call routing |
| Topic 4: Networking and Integration | - VoIP protocols and QoS considerations - SIP trunking and PSTN connectivity |
| Topic 5: Installation and Configuration | - Endpoint configuration and user provisioning - System deployment and initial setup |
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question #1
A customer has opened up another location in London that will have four employees and wants to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. Which two solutions do you recommend for the London location? (Choose two.)
- A. Install four digital phones and create a VPN connection between London and New York City for the digital phones to connect back to the digital station module in New York City.
- B. Install the IP500 with the VCM 32 and the 12 port Ethernet switch on a UPS, ground the IP500, upgrade the IP500 to the same version as the IP500 in New York City, install four digital phones, and verify the correct software version on the phones.
- C. Install the IP500 with the VCM 32 on a UPS, a 12 port POE switch on a UPS, earth ground the IP500, match the IP Office version level with New York City, install four IP Phones, and verify the correct software version on the IP phones.
- D. Install the IP500 with VCM 32, add a digital station module on the IP500, Put the IP500 and the DS module on a UPS, earth ground the IP500 and the digital station module, match the IP500 and DS module with the version level with New York City and install the four digital phones.
Correct Answer: C,D 🗳️
Question #2
Call routing in a multi-site SCN solution needs careful planning to prevent which three?
(Choose three.)
- A. ACD routes are not compromised.
- B. VMPro ports are not over-subscribed.
- C. Calls are not tromboned.
- D. Trunk ports are not over-subscribed.
- E. VCM resources are not over-subscribed.
Correct Answer: B,D,E 🗳️
Question #3
Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?
- A. ITWLinx towerMAX SCL/8
- B. IP Office Barrier Box
- C. Analog surge protector
- D. ITWLinx towerMAX DS/2
Correct Answer: B 🗳️
Question #4
A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?
- A. 8U
- B. 2U
- C. 6U
- D. 12U
Correct Answer: C 🗳️
Question #5
What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 64s and 2 Combination (Combo) Cards?
- A. 148
- B. 240
- C. 184
- D. 120
Correct Answer: A 🗳️
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