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NEW QUESTION # 138
What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.
- A. Create a new page, add the standard survey components, and publish.
- B. Find and install a Lightning survey app from the AppExchange.
- C. Find and install a Visualforce survey app from the AppExchange.
- D. Build custom Lightning survey components for the template.
Answer: B,D
NEW QUESTION # 139
How is visibility to Articles Types controlled for Community Members?
- A. All Articles Types within the shared data categories and visible to Community Members.
- B. Community Manager
- C. User Record
- D. Community Settings
- E. Profile
Answer: E
NEW QUESTION # 140
A Salesforce Admin enables "Allow Members to Flag" in Community Management.
Which two content types can member flag as inappropriate?
Choose 2 answers
- A. Posts and Comments
- B. Files
- C. Topics
Answer: A,C
NEW QUESTION # 141
Which three Lightning Components are available in Builder when customizing a home page? Choose 3 answers
- A. Headline
- B. Feed Publisher
- C. Search Results
- D. Related Topics List
- E. Home Page Tabs
Answer: B,C,D
NEW QUESTION # 142
What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.
- A. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
- B. Community users in the same community can see each other, regardless of the organization-wide defaults.
- C. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
- D. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.
- E. Community Managers are able to view all Community Users regardless of the organization-wide defaults
Answer: D
NEW QUESTION # 143
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?
- A. Edit the Partner Community profile so that the Knowledge tab is visible
- B. Update the Admin profile so that the Knowledge tab is visible
- C. Create a Knowledge article and make it visible to the appropriate channel
- D. Add the Global Header permission set to all Community users
Answer: C
NEW QUESTION # 144
A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community?
Select one or more of the following:
- A. Build a custom integration point between the CMS and the Community
- B. Use Process Builder to import content from the CMS on a periodic basis
- C. Download and install the Community Content package from the AppExchange
- D. Configure CMS Connect to pull content from the CMS
Answer: D
NEW QUESTION # 145
- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
- Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:
- A. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
- B. Test the member profile permissions to make sure they are able to find and post relevant information
- C. Establish moderation rules and processes for addressing flagged content
- D. Make sure customers are members of only the Architect and Builder Community
- E. Load test Chatter groups to make sure file and member counts won't be exceeded
Answer: A,B,D
NEW QUESTION # 146
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies a group of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:
- A. Create an Unlisted Chatter Group for selected collaboration Partners
- B. Manually share records with selected collaboration Partners
- C. Set Chatter group email setting for selected collaboration Partners to Limited
- D. mention only selected collaboration Partners
Answer: A
NEW QUESTION # 147
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. * This Community needs to be built with the Napili template. All integrations must be mobile- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?
- A. Design and develop custom Community Lightning Components for surveys and electronic signatures
- B. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two partners
- C. Design and develop an API -level integration with the survey and electronic signature partners and make it available for Community users
- D. Install and configure the non-Lightning Components for surveys and electronic signatures available from the partners
Answer: B
NEW QUESTION # 148
Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.
In which two ways should this be set up? Choose 2 answers.
- A. In Community Builder, add the Recommendations Component to the page.
- B. In Community Builder, add the Featured Recommendations Component to the page.
- C. In the Community Workspaces, create the Recommendation.
- D. In the Community Workspaces, add a new Custom Recommendations Channel.
- E. In the Community Workspaces, target all Recommendations to a new Audience Type.
Answer: A,C
NEW QUESTION # 149
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identified a group of Partners to collaborate with during the entire acquisition process. These Partners are members of NTO's Partner community.
Which option should NTO use to ensure that only the selected group of Partners have visibility to the acquisition?
- A. Mention only selected collaboration Partners.
- B. Create an Unlisted Chatter Group for selected collaboration Partners.
- C. Manually share records with selected collaboration Partners.
- D. Set Chatter group email settings for selected collaboration Partners to Limited.
Answer: B
NEW QUESTION # 150
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers.
Which Community template should the Community Cloud consultant recommend?
- A. Salesforce Tabs + Visualforce
- B. Customer Account Portal
- C. Customer Service
- D. Partner Central
Answer: C
NEW QUESTION # 151
A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case. What should the Community Cloud consultant use to distribute the Lightning Bolt solution?
- A. Change Set
- B. Metadata API
- C. Unmanaged Package
- D. Managed Package
Answer: D
NEW QUESTION # 152
Universal Containers (UC) has a new Customer Community where users can collaborate on Topics through Chatter Groups and Chatter Questions. UC wants to ensure the following:
- Users have quick access to new and recommended discussions and articles
- Users have the ability to contact Universal Containers quickly to help
- Users have visibility into how their activity compares to other users within the Community Which three lightning components could do Community Cloud consultant recommend placing on the Community homepage? Choose 3 answers Select one or more of the following:
- A. Featured topics
- B. Contact support button
- C. Record detail
- D. Breadcrumb
- E. Reputation leaderboard
Answer: A,B,D
NEW QUESTION # 153
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Salesforce Certified Community Cloud Consultant credential is ideal for individuals who work in the Salesforce ecosystem as a consultant, developer, or administrator. Salesforce Certified Community Cloud Consultant certification demonstrates the candidate's ability to advise clients on best practices for implementing and customizing Salesforce Community Cloud solutions. Salesforce Certified Community Cloud Consultant certification also showcases the candidate's proficiency in configuring and managing communities in Salesforce.
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