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Avaya IP Office Implementation Sample Questions:

1. A call is directed to the First hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?

A) both the first and second huntgroup user mailboxes
B) the second hunt extension group mailbox only
C) the general sampling mailbox because hunt groups do not have mailboxes
D) the first hunt group mailbox only

2. A customer wants to have the time set using a system telephone only.
In addition to configuring the system telephone, what needs to be configured so the IP Office will not receive time updates?

A) Uncheck the Enable BootP and TFTP Servers checkbox in Manager Preferences.
B) Disable port37in Security Settings in Manager.
C) Set the Time Server IP Address to 0.0.0.1 using the Manager application.
D) Enable the Time checkbox on the system telephone extension.

3. Given the following Short Codes and system settings:

What will happen after a user dials 500?

A) The system will immediately present a wave off tone as thereis a conflict.
B) The system will immediately dial Extn203.
C) The system willdial Extn 203 after four seconds.
D) The system will waitforadditional digits and timeout if no additional digits are presented.

4. With which two features does the Line Group ID correlate? (Choose two.)

A) ARS
B) Voice recording
C) Hunt group
D) Time profile
E) ICR

5. A customer wants to equally split their T1 or E1 PRI channels for incoming and outgoing calls. Which two techniques will achieve this? (Choose two.)

A) Allocate all the channels to one Line Group ID and separate the outgoing calls via Short Codesand incomingcalls via ICR.
B) Allocate hall the channels to an incoming Line Group ID.
C) Allocate all the channels to a Line Group ID and use Short Codes to route incoming / outgoing calls.
D) Allocate half the channels to an outgoing Line Group ID.

Solutions: