Genesys Cloud CX: Developer Certification : GCX-GCD Exam

  • Exam Code: GCX-GCD
  • Exam Name: Genesys Cloud CX: Developer Certification
  • Updated: Sep 08, 2025
  • Q & A: 78 Questions and Answers

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About Genesys Cloud CX: Developer Certification : GCX-GCD Exam Questions

In the contemporary world, skill of computer become increasingly important, or may be crucial, which is more and more relevant to a great many industries. Priorities are always given to skillful computer operators, no matter in employment or promotion. Genesys Cloud CX: Developer Certification certificate makes you advanced and competitive to others. However, do you really have any idea how to prepare for the Genesys exam well? Don't worry. Our mission is to assist you to pass the Genesys Cloud CX: Developer Certification actual test.

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Genesys GCX-GCD Exam Syllabus Topics:

TopicDetails
Topic 1
  • Understand API utilization: This section of the exam measures the skills of a Developer and covers general best practices for using Genesys Cloud CX APIs. It explains how to optimize API usage, stay within platform limits, and create efficient integrations that leverage Genesys Cloud capabilities effectively.
Topic 2
  • Describe the options to download recordings: This section of the exam measures the skills of a System Administrator and discusses the different ways available to access and download call recordings in Genesys Cloud CX. It includes understanding where recordings are stored and how to retrieve them for compliance and quality purposes.
Topic 3
  • Configure the features of Genesys Cloud CX Collaborate and Communicate: This section of the exam measures the skills of a System Administrator and covers the setup and management of collaboration tools and internal communication features within Genesys Cloud CX. It explains how to configure chat, messaging, and workspaces for teams to work effectively inside the platform.
Topic 4
  • Manage Roles, Supervisor Tools, and Divisions: This section of the exam measures the skills of a System Administrator and focuses on managing permissions, configuring roles, using supervisor tools, and organizing users into divisions. It covers how to control access, monitor agent activities, and properly separate work across different areas of an organization.
Topic 5
  • Overview of Users, Conversation, and Notification APIs: This section of the exam measures the skills of a Developer and introduces APIs related to users, conversations, and notifications. It explains how developers can retrieve and manage user data, handle conversation details, and set up real-time notifications through API services.
Topic 6
  • Understand Authentication and Resources: This section of the exam measures the skills of a Developer and covers how authentication works in Genesys Cloud CX. It explains resource management, OAuth processes, and permissions needed to securely interact with APIs and services. Students learn the basics of secure access control.
Topic 7
  • Understand Genesys Cloud CX Architect, Scripting, QM, and WFM: This section of the exam measures the skills of a Developer and explains the basics of Architect for building call flows, the use of scripting to guide agents, and the core functions of Quality Management (QM) and Workforce Management (WFM) to optimize operations. Students will understand how these tools are configured and integrated into Genesys Cloud CX.

Reference: https://beyond.genesys.com/explore/course/genesys-cloud-cx-developer-certification

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Lastly, we sincerely hope that you can pass Genesys Genesys Cloud CX: Developer Certification actual exam test successfully and achieve an ideal marks.

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