The marketing line of business of an enterprise has deployed web services within a private cloud. They wish to provide additional web services elastically and distribute them around the globe using a public cloud provider.
The web services have a loosely coupled design and have no content dependencies on any resources in the private cloud. They are created from a standard PaaS template, which includes an intrusion prevention system that periodically polls a central management server for security updates. The IPS management server is located within the private cloud. No layer 2 connectivity exists between the private and public clouds. The consumers of these web services are distributed across the globe.
Which solution would you recommend to best support the web service elasticity and to minimize service network latency for the consumer?

• A. Deploy a central database server to consolidate web service content.
• B. Increase bandwidth between the private cloud and the Internet.
• C. Implement a global load balancing service as a front-end for the web services.
• D. Implement an encrypted VPN tunnel between the private and public clouds.

Which describes the process for instantiating an IaaS offering?

• A. The consumer interacts with an orchestration engine that communicates directly with the hypervisor layer. This triggers a creation of service, allocating resources.
• B. The consumer, via a web based catalog, selects a service which utilizes an orchestration engine that communicates with the hypervisor layer. This triggers a creation of service through the allocation of resources.
• C. The consumer, via a web based catalog, deploys a template that communicates with the hypervisor layer. This triggers a creation of service, allocating CPU, RAM, networking and storage.
• D. The consumer, via a web based catalog, selects an orchestration engine that communicates with the hypervisor layer. This triggers a creation of service, allocating CPU, RAM, networking and storage.

Refer to Scenario 3.
A US company has deployed web services within a private cloud. They wish to provide additional web services elastically and distribute them around the globe using a public cloud provider.
The web services have a dependency on a database resource in the private cloud. The web services are deployed through a service catalog as a standardized service offering, which includes an intrusion prevention system that periodically polls a central management server for security updates. The IPS management server is located within the private cloud.
The web services collect highly regulated personal health information about consumers who are located around the world.
Once the web services were deployed into the public cloud, users started complaining about poor performance. Which solution would most likely improve performance of the web services?

• A. Re-architect the web service to be loosely coupled.
• B. Allocate additional virtual network interface cards to each web service to increase bandwidth.
• C. Select a new internet service provider with a better peering relationship for end users.
• D. Implement a global load balancing service as a front-end for the web services.

The IT group within a manufacturing organization is transforming their manual service offerings into automated service offerings to be available from a service catalog. After reviewing the required KPIs for the service, the service transition project manager asks you if the monitoring tools they currently employ need to be replaced.
What criteria are needed to effectively monitor the required KPIs?

• A. Can they integrate with the orchestration engine to provide automation?
• B. Can they provide end-to-end support of the services?
• C. Can they control, automate, monitor and manage all elements of the service?
• D. Can they measure, gather, analyze, and present the required metrics?

A large health insurance company has a mature ITaaS implementation. They have developed a SaaS claims filing application for use in their internal telephone claims center.
Last month, a decision to sell policies through independent insurance agents was approved by the Board of Directors. As a result, claims data must be made available in the offices of the independent insurance agents.
Which body has the responsibility of defining data access to the independent insurance agents?

• A. IT Strategy Committee
• B. Board of Directors
• C. Architecture Committee
• D. Services Governance Committee