Salesforce Marketing Cloud Personalization Accredited Professional : AP-216 Exam

  • Exam Code: AP-216
  • Exam Name: Marketing Cloud Personalization Accredited Professional
  • Updated: Aug 02, 2026
  • Q & A: 122 Questions and Answers

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About Salesforce Marketing Cloud Personalization Accredited Professional : AP-216 Exam Questions

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Salesforce AP-216 Exam Syllabus Topics:

SectionWeightObjectives
Activation18%- Campaign optimization and measurement
- Mobile and server-side campaigns
- Open-time email campaigns
- Campaign creation and execution
- A/B testing setup and analysis
Segmentation18%- Segment export and integration with Journey Builder
- Segment rules, filters and goals configuration
- Segment performance reporting and analytics
- Segment creation and management
Solution Overview16%- Product terminology and core implementation components
- Real-time interaction management use cases
- Definition and business value of Marketing Cloud Personalization
Sitemap18%- Unified customer profile building
- Web SDK implementation
- Catalog and page mapping
- Sitemap design and best practices
- Content zones configuration
Einstein Capabilities10%- Ingredients configuration and application
- Einstein recipes overview and usage
Setup & Administration6%- Platform configuration and setup procedures
- User attributes management
- Identity system configuration
Data Integration14%- ETL feed system implementation
- Data flow management within and outside the platform
- Event API usage and configuration
- Salesforce Connector integration

Salesforce Marketing Cloud Personalization Accredited Professional Sample Questions:

1. Which two components does a user need to configure in Marketing Cloud Personalization to display Einstein product recommendations via the Marketing Cloud Personalization Connector for Sales and Service Cloud?

A) Promotions
B) Catalog Items
C) Einstein Recipes
D) Einstein Decisions


2. What is the rule criteria that you can use in the segment creation process?

A) Social mentions
B) Actions
C) Dimensions
D) Email click throughs


3. A customer receives emails from her favorite brand that are not personalized to her interest. What Marketing Cloud Personalization feature will help improve this customer's experience?

A) Rule-based targeting
B) Open time email
C) A/B testing
D) Surveys


4. Which global template do you select and customize to provide product recommendations on the homepage?

A) Einstein Content Recommendations
B) InfoBar with CTA
C) Banner with CTA
D) Einstein Product Recommendations


5. A brand is testing three campaigns, each one with a control experience. Which segment type can the brand setup to make sure the same group always gets the control experience?

A) Location-based segment
B) A/B test segment
C) Control group segment
D) Third party segment


Solutions:

Question # 1
Answer: B,C
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: D
Question # 5
Answer: C

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