Oracle B2C Service Integration and Development 2021 Implementation Essentials : 1Z0-1034-21 Exam

  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
  • Updated: Sep 03, 2026
  • Q & A: 56 Questions and Answers

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Oracle B2C Service Architecture & Data Model20%- RightNow Object Query Language (ROQL)
- Data Access and Security Model
- Custom Objects and Fields
- Connect Common Object Model (CCOM)
Topic 2: Customer Portal Customization35%- Portal Framework and Deployment
- Look and Feel Customization
- Custom Widget Development
- Standard and Syndicated Widgets
- Models, Controllers and JavaScript
Topic 3: Deployment & Troubleshooting5%- Performance Optimization
- Logging and Debugging
- Deployment Process
Topic 4: Integration APIs25%- Authentication and Security
- Connect Web Services for SOAP
- Connect REST API
- Connect for PHP
Topic 5: Agent Desktop & Console Extensions15%- Desktop Add-ins using .NET
- Agent Scripting and Workflows
- Console Customization

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

Question 1

A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the

A. <rn: widget path="input/BasicSmartAssistant" />
B. <rn: ! widget path= ="search/BasicKoywordSearch" />
C. <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
D. <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
E. <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
F. <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />


Question 2

Which is the correct way to update the primary email address of a contact in Oracle B2C Service with the ID =
8007000 and the email [email protected]?
A)

B)

C)

D)

E)

A. Option D
B. Option E
C. Option B
D. Option A
E. Option C


Question 3

Which statement is true about the JavaScript API?

A. It Is available when you use the Connect Common Object Model CCOM for API operations.
B. It cannot be used in Custom Object workspaces.
C. It is available as JavaScript objects and can be exposed through browser controls in a workspace.
D. It comes with in-built exception handling.


Question 4

You need to set the address of a newcontact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?

A)

B)

C)

D)

E)

A. Option D
B. Option E
C. Option B
D. Option A
E. Option C


Question 5

Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.

A. RightNowSyncPortciient.setReportFiiters can beused directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
B. Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
C. An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
D. RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-


Solutions:

Question 1
Answer: A
Question 2
Answer: D
Question 3
Answer: A
Question 4
Answer: B
Question 5
Answer: D

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