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HP HP2-B120 Exam : Selling HP EMEA cMPS
- Exam Code: HP2-B120
- Exam Name: Selling HP EMEA cMPS
- Updated: Sep 10, 2026
- Q & A: 50 Questions and Answers
About HP HP2-B120 Exam Questions
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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Partner Status, Contractual Cartridges and Contract Upload | 11% | - Partner qualification and status - Contractual cartridge definition and usage - ICPP contract upload process |
| Audit and Control | 4% | - Reporting and control procedures - Contract compliance and auditing |
| Cost Per Page and HP cMPS Pricing Tool | 12% | - Cost per page calculation models - Using the official cMPS pricing tool - Base + Click and Level Pay models |
| The Value of the Printing System | 29% | - HP printing system architecture - Selling and presenting the solution - Value proposition and customer benefits |
| HP Channel MPS Program and cMPS Discounts | 32% | - Discount structures and margins - Contract terms and conditions - cMPS program rules and eligibility |
| Market Dynamics and HP Channel/Partner MPS Offering | 12% | - Positioning cMPS vs other MPS models - HP channel partner program structure - EMEA MPS market overview |
HP Selling HP EMEA cMPS Sample Questions:
Question #1
Which statement is true regarding a "base plus click" pricing model?
- A. It is not recommended to track pages printed by device.
- B. It is mandatory to track the pages printed by device.
- C. It is recommended to track pages printed by device.
- D. It is not mandatory to track pages printed by device.
Answer: C
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Question #2
What is an HP Care Pack?
- A. A mandatory service package for all MFP-based HP products
- B. A fixed product warranty extension covering only return-to-base repairs
- C. A box that takes care of the printers when connected to the network
- D. A range of break-fix services for HP commercial printers and multifunctional-based
products
Answer: D
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Question #3
Do HP partners participating in the program get a discount on the HP original supplies used in Channel Managed Print Services contracts?
- A. Yes discounts on HP original supplies are provided through the distributor participating in the SCRP program.
- B. Yes resellers get 8% on the total contract value paid by HP once a year.
- C. Yes resellers get S10 or 7 Euro per month, per toner cartridge extra.
- D. No, rebates are linked to hardware only.
Answer: B
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Question #4
When is it appropriate for an HP partner in the Channel Managed Print Services program to work with HPFinancialServices?
- A. It is the partner's decision to select the financing company, and HP Financial Services is an option.
- B. It is always appropriate
- C. It is appropriate if the contract contains more than 50% HP hardware.
- D. It is appropriate only when HP Superdome servers are included in the contract
Answer: D
Question #5
What happens to a partner that leaves the cMPS Partner program?
- A. They will become HP partner Managed Print Service Partner (HPpMPS)
- B. They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only
- C. They have all existing contracts in the program managed by HP directly.
- D. The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.
Answer: A
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