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Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:

1. A marketer has 4,000 total prospects in their account:
* 3,000 of which are opted in
* 500 of which are opted out
* 500 of which are in the Recycle Bin
What would be their Mailable Database usage?

A) 4,000
B) 2,500
C) 3,000
D) 3,500

2. On Tuesday, a marketing user scheduled a list email to be sent this Friday, but their manager wants the email to go out tomorrow Instead. What Is the recommended way to change the scheduled sand data for the email.

A) Delete the scheduled email and create a new email that is scheduled for Wednesday.
B) Delete the engagement studio program and create a new program that is scheduled for Wednesday.
C) Edit the scheduled email. select Wednesday for the new data, and save it
D) Edit the engagement studio program, select Wednesday for the new data, and save

3. The "related" tab of the prospect record displays prospects that have what in common?
Choose one answer

A) Score
B) Company
C) Assigned user
D) Email Domain

4. An administrator wants to create a dynamic list of all prospects who have accessed a certain file have a specific value, but there are more prospects than anticipated in the preview.
What could be happening?

A) Field value is not mapped.
B) Match type is set to "Match All."
C) This is not possible with dynamic lists.
D) Match Type is set to "Match Any."

5. Jim, a sales manager, just converted a lead to a contact in Salesforce, but none of the lead's Marketing Cloud Account Engagement information (score/grade) transferred over. How do you address this issue?

A) Once converted, this information shows on the account record and not the contact.
B) The administrator needs to make sure he has mapped his lead fields to contact fields in Salesforce.
C) Marketing Cloud Account Engagement only shows this information on the lead record.
D) The administrator needs to create lookup fields on the contact to see this from the lead.

Solutions: