Get PEGACPBA24V1 Products Practice Material for PEGACPBA24V1 Exam Question Preparation [Q26-Q48]

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Get PEGACPBA24V1 Products Practice Material for PEGACPBA24V1 Exam Question Preparation

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Pegasystems PEGACPBA24V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Application Development: This section evaluates skills of Pega Business Architects and Developers in application development. It covers the roles and skills of a Pega Business Architect, identification of project stakeholders, and benefits of Pega's Center-out™ business architecture. Candidates learn about App Studio's value, understand rules, rulesets, classes, and the role of generative AI. The domain also covers Pega’s CI
  • CD pipeline with Deployment Manager, use of collaboration tools, managing application development with user stories, feedback, and bug tracking, and using tools like Case Type Backlog and Estimator for project scoping.
Topic 2
  • Pega Express: This section of the exam measures skills of Business Analysts and Delivery Managers and covers the benefits and best practices of the Pega Express delivery approach. Candidates learn about the Pega Express values and best practices framework, the process and advantages of Directly Capture Objectives (DCO), and understand the four phases of Pega Express delivery along with relevant terminology.
Topic 3
  • Data and Integration: This section measures skills of Data Analysts and Integration Specialists focusing on configuring data objects, relationships, and records. Candidates learn to capture and present data through fields and views, create calculated values, validate data with business logic rules, manipulate application data including setting default property values, and configure data transforms.
Topic 4
  • Reporting: This domain measures reporting capabilities of Reporting Analysts and Data Visualization Specialists. Candidates learn the benefits of using Insights, creating visualizations with tables and charts, and utilizing columns and filters for effective data representation.
Topic 5
  • Security: Designed for Security Analysts and Access Managers, this domain covers the relationship between personas, operators, and access groups within Pega. Candidates articulate the difference between authorization and authentication and understand their applications.

 

NEW QUESTION # 26
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true?
(Choose Three)
Response:

  • A. Experienced customer obtains troubleshooting assistance by using the online forum is a journey
  • B. Customer obtains troubleshooting assistance is a microjoumey
  • C. Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey
  • D. New customer obtains troubleshooting assistance by using a call center is a journey
  • E. New customer obtains troubleshooting assistance by using a call center is a microjoumey
  • F. Customer obtains troubleshooting assistance is a journey

Answer: C,E,F


NEW QUESTION # 27
Pega Cloud Services is Pega's fully managed solution for deploying Pega Platform applications in the cloud.

  • A. True
  • B. False

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests Pega Cloud knowledge.
* A: Correct. Pega Cloud is a managed deployment solution. Extract: Pega Academy, Pega Cloud: "Pega Cloud Services provides a fully managed environment for Pega Platform applications." Pega Academy, Business Architect '23 Mission; CPBA Study Guide 8.8, Pega Cloud; Pega Help, Pega Cloud Services.


NEW QUESTION # 28
Drag the Case Type or data object name from the bottom to the appropriate location in the data hierarchy.You are designing a customer support request Case Type. The Case Type must support customers with multiple addresses and multiple credit cards.
What is the appropriate way to set up the data structure?

Solution:

Determine whether the given solution is correct? Response:

  • A. Incorrect
  • B. Correct

Answer: B


NEW QUESTION # 29
You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.
What is the process that you follow to create this visualization?

  • A. Open the Explore data landing page, and then create a new insight.
  • B. Open the Data landing page, and then create a new insight.
  • C. Open the Channels landing page, and then add a new portal.
  • D. Open the Explore data landing page, and then add a Reporting widget.

Answer: A

Explanation:
To create a visualization that allows managers to track the number and status of Customer Support Request cases submitted over the last 30 days, follow these steps:
* Open the Explore data landing page:This page allows you to create and explore data visualizations.
* Create a new insight:Insights help you visualize and analyze data trends and metrics.
References:
Pega Academy: Data Exploration and Visualization
Pega Documentation: Creating Insights


NEW QUESTION # 30
In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee. To meet this requirement, you design a case with a ____.

  • A. stage to route requests to the manager
  • B. step that routes to the manager
  • C. change stage step to allow the employee to route to the manager
  • D. process that routes to the manager

Answer: D


NEW QUESTION # 31
A bank wants to allow customers to deposit checks through their mobile phones. The check amount, bank routing number, and payer account number are scanned and sent to a check clearinghouse for processing.
Select each description on the left and drag it to the appropriate Three Pillars element on the right.

Solution:

Determine whether the given solution is correct? Response:

  • A. Incorrect
  • B. Correct

Answer: B


NEW QUESTION # 32
A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

  • A. Filter the results so that only cost center and purchase requests are included in the report
  • B. Summarize the purchase requests column by count
  • C. Use the purchase requests column to group the cost centers
  • D. Summarize the regional cost centers by count

Answer: B


NEW QUESTION # 33
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

Response:

  • A. Add an Item Retention alternate stage and define a process for retention of item.
  • B. Add a condition to skip the Item Return stage when a return is not necessary.
  • C. Replace the Wait step in the Item Return stage with a Change Stage step.
  • D. Add a decision in the Item Return process to change the stage when a return is not necessary.

Answer: B


NEW QUESTION # 34
An Assignment uses the following Service-Level Agreement: Initial Urgency: 5, Goal: 12 hours (increase Urgency by 10), Deadline: 24 hours (increase Urgency by 15), Passed Deadline: 4 hours (increase Urgency by
20, limit to 5 events). What is the Assignment Urgency 36 hours after the Case reaches the Assignment?

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests SLA calculations.
* Initial: 5.
* At 12h (Goal): +10 = 15.
* At 24h (Deadline): +15 = 30.
* Passed Deadline (4h intervals, max 5): At 28h, 32h, 36h (3 events) = +20*3 = 60.
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, SLAs; Pega Help,Configuring SLAs.


NEW QUESTION # 35
Drag the Stage type to the appropriate description.

Solution:

Determine whether the given solution is correct? Response:

  • A. Incorrect
  • B. Correct

Answer: B


NEW QUESTION # 36
What is a benefit of Pega Platform™ low-code development?

  • A. The UI of Pega Platform allows only low-code users to build applications.
  • B. Pega Platform low-code development tools create the code for you.
  • C. Pega Platform low-code development increases both productivity and IT involvement.
  • D. Pega Platform makes low-code development easy for very simple applications only.

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question evaluates the benefits of Pega's low-code development, a cornerstone of the CPBA curriculum, particularly in App Studio.
* A: Incorrect. Pega's low-code supports complex applications, not just simple ones.Extract: Pega Academy,App Studio: "Pega's low-code platform supports both simple and complex applications."
* B: Incorrect. Low-code reduces IT involvement, not increases it.Extract: Pega Academy,App Studio:
"Low-code empowers business users, reducing IT dependency."
* C: Correct. Low-code tools generate code automatically, simplifying development.Extract: Pega Academy,App Studio: "Pega's low-code tools automatically generate underlying code for configurations."
* D: Incorrect. The UI supports both low-code and advanced users (via Dev Studio).Extract: Pega Academy,App Studio: "App Studio supports low-code users, while Dev Studio supports advanced configurations."
:
Pega Academy,Business Architect '23 Mission, Module on App Studio.
Pega Certified Business Architect Study Guide, Version 8.8, Section on Low-Code Development.
Pega Help Documentation,App Studio Overview.


NEW QUESTION # 37
For a car insurance quote case type, you must create a view for the customers to enter their information, to process the request. What are two primary decisions to make before you add fields to the view?
Response:

  • A. Is field entry required?
  • B. Do the fields require a data source?
  • C. How do users enter values into the field?
  • D. Are processing actions applied to the field?

Answer: A,C


NEW QUESTION # 38
The1Field Type defines a field to access data stored in a Data Page. The2Field Type defines a field to access data users supply in the Case.

  • A. 1: Calculated, 2: Input
  • B. 1: Input, 2: Reference
  • C. 1: Reference, 2: Calculated
  • D. 1: Reference, 2: Input

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests field types.
* 1: Reference: Accesses Data Page data.Extract: Pega Academy,Data Modeling: "Reference fields link to Data Pages."
* 2: Input: User-supplied data.Extract: Pega Academy,Data Modeling: "Input fields capture user data."
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, Field Types; Pega Help,Field Configuration.


NEW QUESTION # 39
Drag the development approach from the bottom to align with the correct description box on the left.

Solution:

Determine whether the given solution is correct? Response:

  • A. Correct
  • B. Incorrect

Answer: B


NEW QUESTION # 40
Which two of the following options are true about Directly Capture Objectives (DCO)?
(Choose Two)
Response:

  • A. DCO is a methodology that ensures collaboration with the business and IT.
  • B. The integration designer is an example of a visualization tool used in DCO.
  • C. DCO is used during the Prepare phase to confirm and validate the three pillars of the microjourney.
  • D. DCO is only used for the documentation of user stories during the build phase.

Answer: B,C


NEW QUESTION # 41
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement?

  • A. Make the Create Date the first column in the report.
  • B. Select Lowest to Highest sort type for Create Date.
  • C. Add a filter condition where Create Date is greater than the current date.
  • D. Select Highest to Lowest sort type for Create Date.

Answer: D

Explanation:
To sort the cases so that the case with the most recent create date appears at the top, you need to select the Highest to Lowest sort type for the Create Date column.
* Select Highest to Lowest sort type:This ensures that the most recent date is listed first and the oldest date is listed last.
References:
Pega Academy: Report Definitions
Pega Documentation: Sorting Data in Reports


NEW QUESTION # 42
Drag the case type or data type name to the appropriate location in the data hierarchy.

Solution:

Determine whether the given solution is correct? Response:

  • A. Incorrect
  • B. Correct

Answer: B


NEW QUESTION # 43
A form lists a group of recreational activities users can select when booking a vacation. One column lists the activity name, a second column provides the check box for activity selection, and a third column displays a thumbnail image of the activity. When viewed on a small screen, you do not need to display the images.
What three configuration steps would you take to support this requirement?
(Choose Three)
Response:

  • A. Set the check box column to primary importance.
  • B. set the check box column to secondary imporance.
  • C. set the image column to other importance.
  • D. set the activity name column to primary importance.
  • E. Set the activity name and check box columns to primary importance.

Answer: B,C,D


NEW QUESTION # 44
Which of the following statements about responsive breakpoints is true?

  • A. By default, tables have two responsive breakpoints.
  • B. Responsive breakpoints rely on fixed widths.
  • C. Responsive breakpoint behavior changes based on the device brand.
  • D. Custom responsive breakpoints are configured in App Studio.

Answer: D

Explanation:
The statement that is true about responsive breakpoints is:
C).Custom responsive breakpoints are configured in App Studio. This allows you to define how the UI behaves at different screen sizes.
* Responsive Breakpoints:These are used to adapt the UI layout for different screen sizes, ensuring a good user experience on all devices.
References:
Pega Academy: Responsive UI Design
Pega Documentation: Configuring Responsive Breakpoints in App Studio


NEW QUESTION # 45
In an online shopping application, the primary Case Type PurchaseOrder has two child Case Types: Payment and Packaging. For PurchaseOrder Case PO-11, the system creates Payment Case Pay-37 and Packaging Case Pac-56. Which statement is correct?

  • A. Both Pay-37 and Pac-56 must resolve before PO-11 can resolve.
  • B. PO-11 can resolve when either Pay-37 or Pac-56 resolves.
  • C. Pac-56 must resolve before Pay-37 can resolve.
  • D. PO-11 must resolve before Pay-37 and Pac-56 resolve.

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests case dependencies.
* A: Incorrect. No dependency between children. Extract: Pega Academy, Case Management: "Child cases are independent unless specified."
* B: Incorrect. Parent resolves after children. Extract: Pega Academy, Case Management: "Parent cases wait for child resolution."
* C: Incorrect. Both children must resolve. Extract: Pega Academy, Case Management: "Parent resolution requires all child cases to resolve." Pega Academy, Business Architect '23 Mission; CPBA Study Guide 8.8, Case Relationships; Pega Help, Child Case Resolution.


NEW QUESTION # 46
A service level agreement describes the following behavior:

The service level provides a four-hour initial delay. If the case urgency is set to 10 and the case reaches the assignment at 9 A.M. Monday. what is the assignment urgency at noon Wednesday? Response:

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: B


NEW QUESTION # 47
When designing a case, it is recommended that each stage be decomposed into no more than ______ steps.
Response:

  • A. 5 to 9
  • B. 0
  • C. 6 to 10
  • D. 10 to 15

Answer: D


NEW QUESTION # 48
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