WGU Organizational Behaviors and Leadership (IBC1) : Organizational-Behaviors-and-Leadership Exam

  • Exam Code: Organizational-Behaviors-and-Leadership
  • Exam Name: WGU Organizational Behaviors and Leadership (IBC1)
  • Updated: Aug 06, 2026
  • Q & A: 80 Questions and Answers

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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Topic 1: Organizational Culture and Change- Managing Change
  • 1. Change Processes
  • 2. Change Strategies
  • 3. Resistance to Change
- Organizational Culture
  • 1. Dominant Culture
  • 2. Organizational Climate
  • 3. Ethics and Values
Topic 2: Leadership- Leadership Theories
  • 1. Contingency Theories
  • 2. Trait Theories
  • 3. Behavioral Theories
- Power and Influence
  • 1. Sources of Power
  • 2. Organizational Politics
  • 3. Influence Tactics
- Leadership Styles
  • 1. Transformational Leadership
  • 2. Transactional Leadership
  • 3. Servant Leadership
Topic 3: Motivation- Rewards and Performance
  • 1. Intrinsic Rewards
  • 2. Extrinsic Rewards
  • 3. Performance Evaluation
- Process Theories
  • 1. Expectancy Theory
  • 2. Goal-Setting Theory
  • 3. Equity Theory
- Content Theories
  • 1. Maslow's Hierarchy of Needs
  • 2. McClelland's Theory of Needs
  • 3. Two-Factor Theory
Topic 4: Group Behavior and Team Dynamics- Decision Making
  • 1. Brainstorming
  • 2. Nominal Group Technique
  • 3. Group Decision Techniques
- Group Structure
  • 1. Group Roles
  • 2. Informal Groups
  • 3. Formal Groups
- Team Effectiveness
  • 1. Virtual Teams
  • 2. Social Loafing
  • 3. Group Cohesiveness
Topic 5: Conflict and Communication- Conflict Management
  • 1. Authoritative Command
  • 2. Conflict Resolution Techniques
  • 3. Problem Solving
- Organizational Communication
  • 1. Interpersonal Communication
  • 2. Barriers to Communication
  • 3. Communication Channels
Topic 6: Individual Behavior in Organizations- Perception
  • 1. Perceptual Process
  • 2. Attribution Theory
  • 3. Perceptual Biases
- Personality
  • 1. Core Self-Evaluation
  • 2. Values and Attitudes
  • 3. Personality Traits

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation. Manager A is upset by this relationship and is looking for a new job.
Which theory explains A's motivation to look for a new job?
Choose 1 answer

A) Equity theory
B) Inequity theory
C) Perception theory
D) Perceptual fairness theory


2. Which type of group is defined by the organization's structure?
Choose 1 answer

A) Unified group
B) Designated group
C) Informal group
D) Formal group


3. Which option defines organizational culture?
Select one.

A) A biological entity that shows clear relationships to an organization or group of organizations
B) Perceptions that are characterized in words or feelings but not understood or accepted by the organization
C) A system of shared meanings held by members that distinguishes the organization from other organizations
D) Individuals with feelings that are clearly distinguished from the culture of the organization


4. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Leader-member exchange theory
B) Situational leadership theory
C) Path-goal theory
D) Leader-participation model


5. Which approach might be used to mentor a less-experienced employee?
Choose 1 answer

A) Counseling and sponsorship
B) Threatening and sponsorship
C) Coaching and threatening
D) Refereeing and counseling


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: A

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