HP Selling HP Business Service Management Solutions : HP2-N49 Exam

  • Exam Code: HP2-N49
  • Exam Name: Selling HP Business Service Management Solutions
  • Updated: Jul 22, 2026
  • Q & A: 50 Questions and Answers

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HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Software and IT Management Portfolio- HP IT Service Management solutions
  • 1. Incident and performance management
    • 2. Service monitoring and analytics
      - Integration with enterprise IT environments
      • 1. Hybrid IT environments
        • 2. Cloud and on-prem integration concepts
          Topic 2: HP Business Service Management Solutions Overview- HP BSM solution positioning and sales approach
          • 1. Customer pain points identification
            • 2. Solution mapping to business outcomes
              - HP Business Service Management (BSM) value proposition
              • 1. IT service monitoring concepts
                • 2. Business-aligned IT management
                  Topic 3: Sales and Customer Engagement Skills- Consultative selling methodology
                  • 1. Discovery of business requirements
                    • 2. Value-based selling techniques
                      - Competitive positioning
                      • 1. Differentiating HP BSM solutions
                        • 2. Handling objections in enterprise sales

                          HP Selling HP Business Service Management Solutions Sample Questions:

                          1. What does HP APM monitor in order to improve application performance so that it aligns with business goals and service objectives?

                          A) Virtual device performance
                          B) Cloud activity
                          C) User experience
                          D) Internet connectivity


                          2. Which HP Infrastructure Management opportunity should a salesperson discuss to address a "costly penalties and fines; audit failures, broken SLAs" pain point?

                          A) network automation
                          B) compliance and regulatory requirements
                          C) demand consolidation
                          D) network operations center efficiency


                          3. According to Gartner Research which IT processes are vital when implementing a strongly integrated HP APM solution? (Select two.)

                          A) deep application diagnostics
                          B) predictive analytics
                          C) process orchestration
                          D) virtual tracking
                          E) infrastructure availability


                          4. Which element of the HP BSM solution enables the HP key differentiator known as "Universal Event Correlation"?

                          A) run time service model
                          B) performance and metric-gathering service plug-ins
                          C) transaction-based event correlation
                          D) stream-based event correlation


                          5. Which HP Operations Analytics tool was purpose-built to use big data analytics to deliver industry-leading speed for real time analytics?

                          A) Service Health Reporter
                          B) Vertica
                          C) Service Health Analyzer
                          D) Run time service model


                          Solutions:

                          Question # 1
                          Answer: C
                          Question # 2
                          Answer: B
                          Question # 3
                          Answer: A,B
                          Question # 4
                          Answer: A
                          Question # 5
                          Answer: B

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