HP Selling HP Supplies 2019 : HP2-H82 Exam

  • Exam Code: HP2-H82
  • Exam Name: Selling HP Supplies 2019
  • Updated: Aug 31, 2026
  • Q & A: 30 Questions and Answers

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HP HP2-H82 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Printing & Supplies Portfolio Knowledge- HP value proposition for supplies
  • 1. Cost per page concepts
    • 2. Reliability and quality positioning
      - HP supplies categories (ink, toner, hardware consumables)
      • 1. Ink cartridge technologies and positioning
        • 2. Laser toner cartridge portfolio
          Topic 2: Customer Requirements & Selling Scenarios- Customer needs analysis
          • 1. Printer compatibility considerations
            • 2. Usage-based supply selection
              - Sales positioning strategies
              • 1. Value-based selling of supplies
                • 2. Competitive differentiation
                  Topic 3: HP Supplies Programs & Services- HP contractual and partner programs
                  • 1. Managed print services integration
                    • 2. Channel partner supply programs

                      HP Selling HP Supplies 2019 Sample Questions:

                      Question 1

                      You receive the following customer objection when you offer the original HP toner versus reman toner:
                      / understand that remanufactured cartridges use their own toner and alt toner is the same so it doesn't realty matter.
                      Which technology should you mention in your response to explain that not all toner is the same?

                      A. print gauge technology
                      B. anti-fraud technology
                      C. page maximizer
                      D. ColorSphere 3 and precision black toner


                      Question 2

                      Match the HP pagewide customer benefit (on the left) with the HP PageWide feature (on the right)


                      Question 3

                      Match the customer objection on the left with the correct response on the right.


                      Solutions:

                      Question 1
                      Answer: A
                      Question 2
                      Answer: Only visible for members
                      Question 3
                      Answer: Only visible for members

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